02How it works

From your vertical,to a live Agent Suite.

Four phases. We start by learning your industry, then design an Agent Suite with projected savings or revenue per agent, then build, test, hand off, and stay on for 90 days of post-production support. Each phase ends with a hard review gate where we both decide if the next phase still makes sense. If a gate fails, the engagement pauses cleanly. Phase invoices already paid stand, nothing further is owed.

  1. 01Week 1

    Discover your vertical.

    We learn your business and your industry before promising any agents.

    Free 30-min discovery call, then we go deeper. We sit with you and your team (in person or on a call). We learn the vertical — your vocabulary, your customers, your regulators, your edge cases. We ask what eats your time, which questions repeat, where customers fall through the cracks, which tools you already use. We map your workflow as it actually is, not as the org chart says it is.

    What you walk away with

    • +Vertical brief · how your industry actually works
    • +Workflow map · current state, with pain points marked
    • +Optimization opportunities · ranked by impact
    • +Top candidates for the Agent Suite · with rough ROI bands
    • +What to skip list · sometimes you don't need an agent
    • +30-min recap call where we present it

    Gate

    Go/no-go on Phase 02. We tell you, plainly, if an agent suite is the wrong answer for what you need.

  2. 02Week 2

    Design the Suite & quantify.

    You see the suite, the savings, and the cost before a line of code is written.

    We design the Agent Suite for your vertical: which agents, what each handles, how they hand off to each other and to your team, what they decide on their own vs. ask a human. Every agent comes with a projected savings or revenue model — hours saved per week, conversion lift, ticket deflection rate, revenue captured — derived from real numbers in Phase 01, not vendor brochures. The commercial side gets papered up the same week: MSA + SOW + MNDA + DPA from the Raiagents, LLC (Delaware) template, redlined to your standards. You sign off before we build anything.

    What you walk away with

    • +Agent Suite blueprint · roles, handoffs, decision boundaries
    • +Projected savings & revenue model · per agent, with assumptions
    • +Conversation flows · sample transcripts for each agent
    • +Tool integrations · what we'll connect to what
    • +MSA + SOW + MNDA + DPA · ready to sign
    • +Cost breakdown · phase caps, bi-weekly invoicing, net 15

    Gate

    MSA + SOW signed. Suite scope, ROI assumptions, and price are all locked. Phase-1 budget unlocks.

  3. 03Weeks 3–4

    Build & test.

    A real Agent Suite, tested against your real cases.

    We build the suite and connect it to your stack: your phone, calendar, CRM, email, POS, accounting tools, regulatory portals. Agents are wired to hand off to each other and to your team exactly as the Phase-02 blueprint specifies. We test against your actual scenarios — your customers, your transcripts, your edge cases — not generic ones. You'll see weekly progress demos. We throw out anything not working and start over; the price stays the same. Invoices arrive bi-weekly with timesheets attached, against the soft phase cap. Approaching the cap triggers a re-scope, never a silent overrun.

    What you walk away with

    • +Working Agent Suite in a staging environment
    • +Tool integrations live (CRM, calendar, regulatory APIs, etc.)
    • +Test results · against your real cases, not generic ones
    • +Weekly demo calls · 30 min each
    • +Bi-weekly invoices + timesheet · net 15
    • +Internal handoff doc for your team

    Gate

    User-acceptance test passes against your real cases. If a gate fails, the engagement pauses cleanly. Invoices already paid stand, no further obligation.

  4. 04Week 5+

    Hand off & post-prod.

    We turn it on with you watching. Then we stay close for 90 days.

    Launch day, we're online with you. We watch the first real conversations live, fix any rough edges in real time. Your team gets trained (a 1-hour walkthrough plus written docs). For 90 days after, we monitor every interaction and fix problems fast. Improvements ship continuously and the projected ROI from Phase 02 gets measured against reality — we report what actually shipped. Engagement closes with a final report, hand-off package (code, infra creds, knowledge-base export, runbooks), and a signed acceptance certificate. From there, full handoff or Ongoing Care.

    What you walk away with

    • +Live launch (we're with you on the day)
    • +Team training · 1-hour walkthrough + docs
    • +Live monitoring · we know about issues before you
    • +Weekly summary email · what your Agent Suite did this week
    • +Measured ROI vs. Phase-02 projection · what landed, what didn't
    • +90-day post-production support · bugs, tweaks, new features
    • +Final report + hand-off package · code, infra creds, runbooks

    Gate

    After 90 days: full handoff to your team, transition to Ongoing Care ($750/mo), or extend the engagement. Your call.

03Engagement basics

How the paperwork works. No surprises.

The commercial side is deliberately boring. One signed MSA + SOW, a defined phase cadence, bi-weekly invoices with timesheets, hard gates between phases. Same shape whether your team is two people or two hundred.

Contracting party

Raiagents, LLC · Delaware single-member LLC · EIN on file

Document set

MSA + SOW + MNDA + DPA · signed at engagement start

Invoice cadence

Bi-weekly · USD primary · timesheets attached · net 15

Phase budgets

Soft caps. Approaching a cap triggers re-scope or pause, not silent overrun.

Phase gates

Each phase ends with a review. Next phase budget unlocks only if the gate is passed.

Clean exit

Gate fails → engagement pauses. Phase invoices already paid stand; no further obligation.

IP allocation

Client-specific outputs and configurations are yours. Underlying tooling stays raiagents'.

Confidentiality

Client data + outputs covered by MNDA + DPA · GDPR / DPDP-aligned data handling.

Currently booking · 4 slots / mo

Tell us about your business.
We'll tell you what to automate first.

Free 30-minute discovery call. We talk through your business, where AI could actually help, what it would cost, and how long it would take. No pressure to commit. If we're not a fit, we'll say so.

Book a free call
[email protected]
Discovery callFree · 30 min
First agent live2–4 weeks
Engagement size$5–50k typical · larger pilots scoped per gate
PricingPhase-gated · bi-weekly · net 15
Contracting partyRaiagents, LLC · Delaware, USA
Patterns servedTriage · drafting · monitoring · verification · reporting · regulated knowledge work